RT Journal Article
SR Electronic
T1 Exploring communication challenges with children and parents among pharmacists in Saudi Arabia
JF Saudi Medical Journal
JO Saudi Med J
FD Prince Sultan Military Medical City
SP 529
OP 544
DO 10.15537/smj.2025.46.5.20250048
VO 46
IS 5
A1 Malki, Mustafa A.
A1 Alnemary, Rahaf A.
A1 Alabbasi, Sarah K.
A1 Almanea, Dania M.
YR 2025
UL http://smj.org.sa/content/46/5/529.abstract
AB Objectives: To identify trends and challenges in pharmacists’ communication with pediatric patients in Saudi Arabia. It also studies the potential factors affecting their overall performance.Methods: A cross-sectional survey of 170 pharmacists working in different healthcare settings in Saudi Arabia was carried out. A novel comprehensive 38-item survey questionnaire was utilized. The questionnaire comprised 2 main sections: demographic data and potential influencing factors and communication skills with children. The communication domain assessed the degree to which the pharmacist could communicate with a child in 7 main areas. Comparisons of communication performance were carried out by Chi-square tests, and associations with 24 factors were determined by logistic regression analyses.Results: Approximately 76% of pharmacists demonstrated unsatisfactory communication with children (p=8.47×10−10). Approximately 91% of pharmacists depended on speaking to parents rather than directly talking to children, even when present (p=7.791×10−26). In addition, although 88.23% of pharmacists expressed high confidence in their communication skills (p=9.899×10−24), their actual performance with children in different age groups showed that 63.52% performed poorly, while only 36.46% demonstrated good performance (p=4.2×10−4). Factors which might be associated with pharmacists’ performance were identified.Conclusion: Pharmacists in Saudi Arabia face significant challenges in communicating with pediatric patients. Targeted training is needed to improve communication skills, medication adherence, and children’s health outcomes.