RT Journal Article
SR Electronic
T1 Patients’ perception toward various dental treatments provided in the internship program
JF Saudi Medical Journal
JO Saudi Med J
FD Prince Sultan Military Medical City
SP 1513
OP 1516
VO 35
IS 12
A1 ArRejaie, Aws S.
A1 Nawasrah, Amal M.
A1 Khan, Soban Q.
A1 Farooqi, Faraz A.
A1 Somali, Roqaiyh
A1 Al-Mudani, Wejoud F.
YR 2014
UL http://smj.org.sa/content/35/12/1513.abstract
AB OBJECTIVES: To evaluate patients’ perception regarding treatment and environment in the interns’ clinic at a university dentistry clinic.METHODS: This cross-sectional study was conducted between July 2012 to May 2013 at the College of Dentistry, University of Dammam, Dammam, Kingdom of Saudi Arabia. A self-directed questionnaire was distributed to 220 randomly selected patients, and the response rate was approximately 68%. Patients’ were asked regarding dentists’ behavior, treatment, and clinical environment along with their demographics, and socioeconomic status.RESULTS: Out of the 220 randomly selected patients, 150 participated in the study. The average age of a respondent was 32.5 years (+/-14.5), 89 of the 150 participants were Saudi nationals. Collectively, 86% were satisfied with the doctors’ behavior, and approximately 94% responded that the dentist listens to their concerns. Most (83%) were satisfied with the treatment plan provided by the interns.CONCLUSION: The findings in this study showed that more than 80% of the participants were satisfied with the quality of treatment and clinical environment. The dissatisfaction rate was minimal (13%) and for this reason, it is difficult to establish the factors for patients dissatisfaction.