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Research ArticleOriginal Article
Open Access

Patient opinion of the doctor-patient relationship in a public hospital in Qatar

Alan S. Weber, Mohamud A. Verjee, David Musson, Navid A. Iqbal, Tayseer M. Mosleh, Abdulwahed A. Zainel and Yassir Al-Salamy
Saudi Medical Journal March 2011, 32 (3) 293-299;
Alan S. Weber
Pre-Medical Department, Weill Cornell Medical College, Education City, PO Box 24144, Doha, State of Qatar. Tel. +974 55233153. Fax. +974 (4) 4928444. E-mail: [email protected]
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Mohamud A. Verjee
Pre-Medical Department, Weill Cornell Medical College, Education City, PO Box 24144, Doha, State of Qatar. Tel. +974 55233153. Fax. +974 (4) 4928444. E-mail: [email protected]
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David Musson
Pre-Medical Department, Weill Cornell Medical College, Education City, PO Box 24144, Doha, State of Qatar. Tel. +974 55233153. Fax. +974 (4) 4928444. E-mail: [email protected]
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Navid A. Iqbal
Pre-Medical Department, Weill Cornell Medical College, Education City, PO Box 24144, Doha, State of Qatar. Tel. +974 55233153. Fax. +974 (4) 4928444. E-mail: [email protected]
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Tayseer M. Mosleh
Pre-Medical Department, Weill Cornell Medical College, Education City, PO Box 24144, Doha, State of Qatar. Tel. +974 55233153. Fax. +974 (4) 4928444. E-mail: [email protected]
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Abdulwahed A. Zainel
Pre-Medical Department, Weill Cornell Medical College, Education City, PO Box 24144, Doha, State of Qatar. Tel. +974 55233153. Fax. +974 (4) 4928444. E-mail: [email protected]
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Yassir Al-Salamy
Pre-Medical Department, Weill Cornell Medical College, Education City, PO Box 24144, Doha, State of Qatar. Tel. +974 55233153. Fax. +974 (4) 4928444. E-mail: [email protected]
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Abstract

OBJECTIVE: To analyze the factors associated with the level of satisfaction of outpatients in their relationship with their doctor at the largest public hospital in Qatar.

METHODS: This study was a cross-sectional survey of attitudes. Researchers surveyed 626 outpatients at Hamad General Hospital in Doha, Qatar from September 2009 to January 2010 using a novel questionnaire assessing satisfaction with patients' interaction(s) with their doctor (spent time with patient, took case seriously, maintained confidentiality, and the overall quality of visit).

RESULTS: Mean responses on 4 Likert scale items (one to 5) were as follows: "spent enough time with patient" = 4.39; "doctor took case seriously" = 4.57; "satisfaction with doctor-patient confidentiality" = 4.71; "overall quality of visit" = 4.46. Age, gender, citizenship, level of education, and number of visits did not significantly impact the level of satisfaction. For 73.1% of patients, the physician's qualification was the most important factor in choosing a doctor. Of those surveyed, 40.7% of men and 28.1% of women preferred to see a doctor of their own gender. A positive correlation between perceived communication and satisfaction with the doctor-patient encounter was established.

CONCLUSION: This study found that patients in the Out-Patient Department at Hamad Hospital were highly satisfied with their relationships with their doctors, and physician qualification was the most significant factor in choosing a doctor. A significant number of males and females preferred a physician of their own gender. Communication difficulty correlated with lower satisfaction.

  • Copyright: © Saudi Medical Journal

This is an open-access article distributed under the terms of the Creative Commons Attribution-Noncommercial License (CC BY-NC), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Saudi Medical Journal: 32 (3)
Saudi Medical Journal
Vol. 32, Issue 3
1 Mar 2011
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Patient opinion of the doctor-patient relationship in a public hospital in Qatar
Alan S. Weber, Mohamud A. Verjee, David Musson, Navid A. Iqbal, Tayseer M. Mosleh, Abdulwahed A. Zainel, Yassir Al-Salamy
Saudi Medical Journal Mar 2011, 32 (3) 293-299;

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Patient opinion of the doctor-patient relationship in a public hospital in Qatar
Alan S. Weber, Mohamud A. Verjee, David Musson, Navid A. Iqbal, Tayseer M. Mosleh, Abdulwahed A. Zainel, Yassir Al-Salamy
Saudi Medical Journal Mar 2011, 32 (3) 293-299;
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© 2025 Saudi Medical Journal Saudi Medical Journal is copyright under the Berne Convention and the International Copyright Convention.  Saudi Medical Journal is an Open Access journal and articles published are distributed under the terms of the Creative Commons Attribution-NonCommercial License (CC BY-NC). Readers may copy, distribute, and display the work for non-commercial purposes with the proper citation of the original work. Electronic ISSN 1658-3175. Print ISSN 0379-5284.

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