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Research ArticleOriginal Article
Open Access

Evaluation of non-urgent visits to a busy urban emergency department

Serkan E. Eroglu, Siddika N. Toprak, Oguz Urgan, Ozge E. Onur, Arzu Denizbasi, Haldun Akoglu, Cigdem Ozpolat and Ebru Akoglu
Saudi Medical Journal September 2012, 33 (9) 967-972;
Serkan E. Eroglu
Department of Emergency, Marmara University Pendik Research and Training Hospital, Istanbul, Turkey. Tel. +90 5323010866. Fax. +90 (0216) 6254791. E-mail: [email protected]
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Siddika N. Toprak
Department of Emergency, Marmara University Pendik Research and Training Hospital, Istanbul, Turkey. Tel. +90 5323010866. Fax. +90 (0216) 6254791. E-mail: [email protected]
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Oguz Urgan
Department of Emergency, Marmara University Pendik Research and Training Hospital, Istanbul, Turkey. Tel. +90 5323010866. Fax. +90 (0216) 6254791. E-mail: [email protected]
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Ozge E. Onur
Department of Emergency, Marmara University Pendik Research and Training Hospital, Istanbul, Turkey. Tel. +90 5323010866. Fax. +90 (0216) 6254791. E-mail: [email protected]
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Arzu Denizbasi
Department of Emergency, Marmara University Pendik Research and Training Hospital, Istanbul, Turkey. Tel. +90 5323010866. Fax. +90 (0216) 6254791. E-mail: [email protected]
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Haldun Akoglu
Department of Emergency, Marmara University Pendik Research and Training Hospital, Istanbul, Turkey. Tel. +90 5323010866. Fax. +90 (0216) 6254791. E-mail: [email protected]
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Cigdem Ozpolat
Department of Emergency, Marmara University Pendik Research and Training Hospital, Istanbul, Turkey. Tel. +90 5323010866. Fax. +90 (0216) 6254791. E-mail: [email protected]
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Ebru Akoglu
Department of Emergency, Marmara University Pendik Research and Training Hospital, Istanbul, Turkey. Tel. +90 5323010866. Fax. +90 (0216) 6254791. E-mail: [email protected]
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Abstract

OBJECTIVE: To identify the proportion of patients who were taken into the emergency room on the basis of legal regulations and non-urgent medical procedures.

METHODS: This prospective study was conducted in the Emergency Department, Toros State Hospital, Mersin, Turkey. Data were collected over 4 weeks (January 2011) and then analyzed using the Kolmogorov-Smirnov, Analysis of Variance, and Kruskal-Wallis H tests.

RESULTS: During the study period, 21,014 patients visited the Emergency Department. The applications were measured during a 3-shift schedule (08-16, 16-00, 00-08 hours). The total number of ordinary emergency admissions was 16,370. Of the total, 4,644 (22.1%) of the visits were evaluated as inappropriate. According to our study, inappropriate use of the emergency department was 51.1% more frequent during the 08-16 hours shift than the others.

CONCLUSION: Inappropriate use of EDs with non-urgent applications makes it difficult to guarantee access for real emergency cases, decreases the readiness for care, and produces negative spillover effects on the quality of emergency services.

  • Copyright: © Saudi Medical Journal

This is an open-access article distributed under the terms of the Creative Commons Attribution-Noncommercial License (CC BY-NC), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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Saudi Medical Journal: 33 (9)
Saudi Medical Journal
Vol. 33, Issue 9
1 Sep 2012
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Evaluation of non-urgent visits to a busy urban emergency department
Serkan E. Eroglu, Siddika N. Toprak, Oguz Urgan, Ozge E. Onur, Arzu Denizbasi, Haldun Akoglu, Cigdem Ozpolat, Ebru Akoglu
Saudi Medical Journal Sep 2012, 33 (9) 967-972;

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Evaluation of non-urgent visits to a busy urban emergency department
Serkan E. Eroglu, Siddika N. Toprak, Oguz Urgan, Ozge E. Onur, Arzu Denizbasi, Haldun Akoglu, Cigdem Ozpolat, Ebru Akoglu
Saudi Medical Journal Sep 2012, 33 (9) 967-972;
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© 2025 Saudi Medical Journal Saudi Medical Journal is copyright under the Berne Convention and the International Copyright Convention.  Saudi Medical Journal is an Open Access journal and articles published are distributed under the terms of the Creative Commons Attribution-NonCommercial License (CC BY-NC). Readers may copy, distribute, and display the work for non-commercial purposes with the proper citation of the original work. Electronic ISSN 1658-3175. Print ISSN 0379-5284.

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