Evaluation of outpatient service quality in Eastern Saudi Arabia: Patient’s expectations and perceptions

Khalid J. Al Fraihi; Dip FAMCO; Fellow FAMCO; Shahid A. Latif

doi:10.15537/smj.2016.4.14835

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Evaluation of outpatient service quality in Eastern Saudi Arabia

Patient’s expectations and perceptions

Khalid J. Al Fraihi, Dip FAMCO, Fellow FAMCO and Shahid A. Latif

Saudi Medical Journal April 2016, 37 (4) 420-428; DOI: https://doi.org/10.15537/smj.2016.4.14835

Khalid J. Al Fraihi

From the Preventive Medicine Department, King Abdulaziz Airbase Hospital, Dhahran, Kingdom of Saudi Arabia

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Dip FAMCO

From the Preventive Medicine Department, King Abdulaziz Airbase Hospital, Dhahran, Kingdom of Saudi Arabia

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Fellow FAMCO

From the Preventive Medicine Department, King Abdulaziz Airbase Hospital, Dhahran, Kingdom of Saudi Arabia

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Shahid A. Latif

From the Preventive Medicine Department, King Abdulaziz Airbase Hospital, Dhahran, Kingdom of Saudi Arabia

DPH, M Med Science

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For correspondence: [email protected]

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vol. 37 no. 4 420-428

DOI

https://doi.org/10.15537/smj.2016.4.14835

PubMed

27052285

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Saudi Medical Journal

Online ISSN

1658-3175

History

Received January 11, 2016
Accepted February 6, 2016
Published online April 1, 2016.

Copyright: © Saudi Medical Journal This is an open-access article distributed under the terms of the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Author Information

Khalid J. Al Fraihi,
Dip FAMCO,
Fellow FAMCO and
Shahid A. Latif, DPH, M Med Science ⇑

From the Preventive Medicine Department, King Abdulaziz Airbase Hospital, Dhahran, Kingdom of Saudi Arabia

Address correspondence and reprint request to: Dr. Shahid A. Latif, Preventive Medicine Department, King Abdulaziz Airbase Hospital, Dhahran, Kingdom of Saudi Arabia. E-mail: drlatifs{at}hotmail.com

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Evaluation of outpatient service quality in Eastern Saudi Arabia

Khalid J. Al Fraihi, Dip FAMCO, Fellow FAMCO, Shahid A. Latif

Saudi Medical Journal Apr 2016, 37 (4) 420-428; DOI: 10.15537/smj.2016.4.14835

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Evaluation of outpatient service quality in Eastern Saudi Arabia

Khalid J. Al Fraihi, Dip FAMCO, Fellow FAMCO, Shahid A. Latif

Saudi Medical Journal Apr 2016, 37 (4) 420-428; DOI: 10.15537/smj.2016.4.14835

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