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OtherBrief Communication
Open Access

Effect of waiting time estimates on patients satisfaction in the emergency department in a tertiary care center

Khaled N. Alrajhi, Nawfal A. Aljerian, Rand N. Alazaz, Lama B. Araier, Lujane S. Alqahtani and Shaden O. Almushawwah
Saudi Medical Journal August 2020, 41 (8) 883-886; DOI: https://doi.org/10.15537/smj.2020.8.25190
Khaled N. Alrajhi
From the Department of Emergency Medicine (Alrajhi, Aljerian), Ministry of National Guard – Health Affairs; from King Abdullah International Medical Research Center (Alrajhi, Aljerian); from the College of Medicine (Alrajhi, Alazaz, Araier, Alqahtani, Almushawwah), King Saud bin Abdulaziz University for Health Sciences; and from the Medical Referrals Center (Aljerian), Ministry of Health, Riyadh, Kingdom of Saudi Arabia
FRCPC, RDMS
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  • For correspondence: [email protected]
Nawfal A. Aljerian
From the Department of Emergency Medicine (Alrajhi, Aljerian), Ministry of National Guard – Health Affairs; from King Abdullah International Medical Research Center (Alrajhi, Aljerian); from the College of Medicine (Alrajhi, Alazaz, Araier, Alqahtani, Almushawwah), King Saud bin Abdulaziz University for Health Sciences; and from the Medical Referrals Center (Aljerian), Ministry of Health, Riyadh, Kingdom of Saudi Arabia
MBBS, MBA
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Rand N. Alazaz
From the Department of Emergency Medicine (Alrajhi, Aljerian), Ministry of National Guard – Health Affairs; from King Abdullah International Medical Research Center (Alrajhi, Aljerian); from the College of Medicine (Alrajhi, Alazaz, Araier, Alqahtani, Almushawwah), King Saud bin Abdulaziz University for Health Sciences; and from the Medical Referrals Center (Aljerian), Ministry of Health, Riyadh, Kingdom of Saudi Arabia
MBBS
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Lama B. Araier
From the Department of Emergency Medicine (Alrajhi, Aljerian), Ministry of National Guard – Health Affairs; from King Abdullah International Medical Research Center (Alrajhi, Aljerian); from the College of Medicine (Alrajhi, Alazaz, Araier, Alqahtani, Almushawwah), King Saud bin Abdulaziz University for Health Sciences; and from the Medical Referrals Center (Aljerian), Ministry of Health, Riyadh, Kingdom of Saudi Arabia
MBBS
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Lujane S. Alqahtani
From the Department of Emergency Medicine (Alrajhi, Aljerian), Ministry of National Guard – Health Affairs; from King Abdullah International Medical Research Center (Alrajhi, Aljerian); from the College of Medicine (Alrajhi, Alazaz, Araier, Alqahtani, Almushawwah), King Saud bin Abdulaziz University for Health Sciences; and from the Medical Referrals Center (Aljerian), Ministry of Health, Riyadh, Kingdom of Saudi Arabia
MBBS
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Shaden O. Almushawwah
From the Department of Emergency Medicine (Alrajhi, Aljerian), Ministry of National Guard – Health Affairs; from King Abdullah International Medical Research Center (Alrajhi, Aljerian); from the College of Medicine (Alrajhi, Alazaz, Araier, Alqahtani, Almushawwah), King Saud bin Abdulaziz University for Health Sciences; and from the Medical Referrals Center (Aljerian), Ministry of Health, Riyadh, Kingdom of Saudi Arabia
MBBS
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Saudi Medical Journal: 41 (8)
Saudi Medical Journal
Vol. 41, Issue 8
1 Aug 2020
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Effect of waiting time estimates on patients satisfaction in the emergency department in a tertiary care center
Khaled N. Alrajhi, Nawfal A. Aljerian, Rand N. Alazaz, Lama B. Araier, Lujane S. Alqahtani, Shaden O. Almushawwah
Saudi Medical Journal Aug 2020, 41 (8) 883-886; DOI: 10.15537/smj.2020.8.25190

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Effect of waiting time estimates on patients satisfaction in the emergency department in a tertiary care center
Khaled N. Alrajhi, Nawfal A. Aljerian, Rand N. Alazaz, Lama B. Araier, Lujane S. Alqahtani, Shaden O. Almushawwah
Saudi Medical Journal Aug 2020, 41 (8) 883-886; DOI: 10.15537/smj.2020.8.25190
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Keywords

  • waiting times
  • satisfaction
  • administration
  • emergency department
  • time tracker

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